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If you connect WhatsApp, you can choose specific conversations that Balencia may use to understand your relationships. Balencia uses only the chats you pick, and you can change your choice at any time.
What it's for
Keeping records of every call and message by hand is tiring. With your permission, Balencia can learn from chosen conversations instead. For example, it can notice when you last spoke to someone, or remember that a friend mentioned a job interview. This helps Cia give you more useful reminders about who to contact.
You choose the conversations
WhatsApp context works chat by chat. Connecting WhatsApp doesn't mean Balencia reads all your messages.
Connect WhatsApp as a Source. See How to Connect Google Calendar or WhatsApp.
Choose the conversations Balencia may use.
Choose whether voice notes, images, and documents in those chats can be included, as well as text.
Any chat you don't choose is left out.
Think about the other person
The people in a conversation haven't signed up to Balencia. Choose only chats you're comfortable using this way, and leave out anything very personal or sensitive.
What Balencia does with it
Balencia picks out details useful to your relationships, such as recent contact, plans you've made, and important news. It may be wrong. You can check what it's taken from a chat, correct it, or delete it from your Memory.
Nothing is sent without you
Cia may suggest a reply or a message to someone. It never sends anything on your behalf until you confirm it, and there's a record of what was sent.
Stopping at any time
You can remove a chat from the list or disconnect WhatsApp completely. See How to Disconnect a Source in Balencia and How to Manage Consent in Balencia.
Related articles
How to Connect Google Calendar or WhatsApp
How to Manage Consent in Balencia
How to Set Reminders to Stay in Touch
How to Disconnect a Source in Balencia
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