Everything you need to know.

All connections to Balencia use HTTPS. The most sensitive fields are also encrypted with AES-256-GCM: tokens for services you connect, sign-in tokens, WhatsApp session credentials, cycle-tracking notes and trusted-contact notes. Balencia does not offer end-to-end encryption and does not claim HIPAA or SOC 2 certification. We never sell your data, and we share it only with the service providers described in our Privacy Policy. You can delete your account at any time and export your core account data in the app.

No. Balencia is a wellness companion that complements professional medical care. Our AI provides personalized fitness, nutrition, and wellbeing guidance — but does not diagnose, treat, or prescribe. Always consult your healthcare provider for medical decisions.

Our AI is built on evidence-based fitness, nutrition, and behavioral science research. It analyzes your biometric data, activity patterns, and sleep quality to deliver recommendations that improve over time. The system cross-references wearable data with progress trends to adjust plans dynamically.

We integrate with Apple Watch, Whoop, Garmin, Fitbit, Samsung Galaxy Watch, and Huawei Health. We also sync with Apple Health, Google Health Connect, and Strava — consolidating all metrics into one dashboard. New integrations are added regularly.

Chapters are the distinct but connected parts of a life. Balencia supports Movement, Food, Sleep, Peace, Faith, Goals, Growth, Wealth, People and Feminine Health, and you can define your own. The point is to connect context across Chapters instead of treating each one as isolated.

Cancel within the first 30 days for a full refund, no questions asked. After that, you keep access through the end of your billing period. No hidden fees, no penalties — reactivate anytime.

We collect health metrics, conversation data, and self-reported inputs. All connections use HTTPS, and the most sensitive fields are also encrypted with AES-256-GCM; our Privacy Policy lists exactly which. We never sell your data. You can delete your account at any time and export your core account data in the app.

No. Balencia is a wellness and life coaching platform. It provides AI-powered guidance for fitness, nutrition, and overall life improvement, but it is not a medical device and should not replace professional medical advice.

Compete on global and friends-only leaderboards, join weekly challenges, and earn achievement badges. Prefer privacy? Keep your profile private and focus on personal goals. The community is designed to keep you engaged on your terms.

Yes. Wearable integrations can enrich the experience with biometric context, but Balencia also works through manual logging, conversation, and voice coaching.

Balencia supports connected-app workflows for fitness, calendar, music, and productivity context where integrations are available. Availability can vary by platform and plan.

Cia uses your goals, routines, preferences, and connected wellness signals to offer practical coaching across fitness, nutrition, habits, productivity, and mental wellbeing. Balencia is not a medical provider and does not replace professional advice.

Balencia aggregates data from wearables, manual inputs, and in-app activity across Fitness, Nutrition, and Wellbeing. Our AI processes this in real time — analyzing sleep, HRV, workouts, nutrition, and stress to generate your daily Wellness Score and surface proactive insights.

Yes — use text chat for quick check-ins, voice commands during workouts, or the Call Coach feature for in-depth conversations. Your coach also sends proactive nudges like hydration reminders and recovery suggestions.

Balencia combines structured rule checks with AI-assisted pattern analysis to find relationships across life areas. For example, it can help you notice how skipped meals, poor sleep, or busy work days may affect follow-through.

Those apps each focus on a narrower domain. Balencia is designed to connect multiple life areas, helping you notice patterns across habits, energy, routines, work, and reflection.

Separate apps create data silos. Balencia connects the dots between fitness, nutrition, mood, finances, and more so your coaching can account for the bigger picture.

Yes. Balencia offers a free starting point, with paid plans available for deeper coaching and additional capabilities. Current plan details are listed on the pricing page.

Yes. No contracts, no cancellation fees. Cancel anytime from your account settings. Your data remains available for 30 days after cancellation.

You can cancel anytime from Settings > Subscription > Manage Plan. Your access continues until the end of your billing period.